Location: Taipei, Taiwan

Job Summary:

We are seeking a detail-oriented and reliable Back Office Administrator to support the configuration and maintenance of backend systems across live and testing environments. This role plays a critical part in ensuring accurate setup of products, indicators, and casino environments, aligned with compliance standards and internal procedures.

You will work closely with various teams to meet operational requirements, handle multiple configuration tasks, and keep documentation consistently up to date. The role is ideal for someone with strong administrative skills, a proactive mindset, and a keen eye for detail.

Job Responsibilities:

• Execute and manage configuration tasks in backoffice/backend systems according to requests, deadlines, and compliance needs.
• Create and manage admin or testing accounts for internal and external users.
• Manually configure new casino environments, considering currency, bet types, limit sizes, platform assignment, and other specific details.
• Set up new casino skins with all required parameters and compliance considerations.
• Adjust table limits manually based on different currencies and requested outcomes; recalculate bet types as needed.
• Apply dynamic limits per request, considering platform-specific constraints.
• Create and configure VIP groups with custom limits and user assignments per casino.
• Update internal systems, Wiki pages, and Jira tickets with accurate and current information.
• Assign and unassign casino tables, ensuring system accuracy and documentation consistency.
• Prepare and deliver reports related to casino setup, table configurations, and betting limits upon request.
• Identify configuration issues and resolve them through correct parameter setup.
• Collaborate with Integration, QA, Support, Product, Compliance, BI, Delivery Management, and Development teams.
• Respond swiftly to new processes or changes, including system updates and quality checks.
• Cover for team members during vacations, sick leaves, or other absences.
• Perform other related duties as assigned.

The Successful Candidate:

• Higher education required; a degree in a relevant field is a plus.
• Fluent English communication skills (spoken and written).
• Experience with backoffice systems, Jira, and Confluence (Wiki) is an advantage.
• Proficiency in Microsoft Office, especially Excel.
• Excellent organizational and multitasking skills.
• Strong attention to detail and ability to follow complex procedures.
• Analytical mindset and proactive problem-solving skills.
• Experience in iGaming, betting, or configuration-related roles is a plus.

Interested?

If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming & Crypto experts globally.