Location: Philippines

About the Hiring Company:

We are a leading content provider to the iGaming  Industry, offering  a  multi-product portfolio that is  innovative, regulated and mobile-focused. Our passion for premium entertainment is unrivaled. We strive to create the most engaging  and evocative experience  for all our customers across a range of  products, including slots, live casino and bingo.

Your responsibilities will be driving growth and developing long-term relationships with the assigned clients. You will need to understand your portfolio of accounts, know who the decision makers and all other relevant stakeholders are. These can be different from account to account, like Casino Directors, Owners, MDs, Casino Operations, CRM or Marketing people etc.

The accounts you’ll be taking care of are top class, industry leading operators, so if you think you can deal with that, get in touch.

Job Description:

• Responsible for driving and maximizing revenues on assigned customers.
• Develop strong customer relationships with relevant stakeholders within the customers.
• Act as main point of contact within the organization for your customers.
• Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements.
• Continual monitoring of user feedback to anticipate business needs and forward them to the Product department.
• Organize and/or represent the company at events and exhibitions tailored to online gambling operators.
• Regularly report KPIs, status of accounts to the Head of Account Management.

The Successful Candidate:

• 2-3 years of experience in Sales, Account Management, or Customer Support (CS) within the iGaming industry. Experience in land-based casinos is also acceptable.
• Strong communication and interpersonal skills, with the ability to handle top-tier clients and manage pressure effectively.
• Proficiency in English and Mandarin.
• Strong negotiation skills, with a commercial mindset and the ability to understand and work with analytical/numerical data.
• A proactive problem solver, with a self-starter attitude and a strong motivation to succeed.
• Ability to thrive in a fast-paced, complex, and rapidly changing environment.
• iGaming experience is a must.
• Open to candidates from B2B or B2C backgrounds.
• Experience working in or with the Brazil market is advantageous but not required.

Interested?

If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming & Crypto experts globally.