Location: Remote, Latam

About the Hiring Company

Our client is a growing IT product company founded in 2017.

They develop AI-powered high-load B2B products for online entertainment. Their products are in high demand in the international market. Therefore, the plans are to attract new experts and grow. Strong specialists from all over the world work remotely in this company.

Flexibility, comfort, growth, professionalism, family, and opportunity are the core values of their operation.

As an Account Manager LATAM, you will play a vital role in managing and nurturing client relationships, ensuring their satisfaction, and driving business growth.

Your responsibilities will include providing support to partners, resolving account-related issues, analyzing customer data, and collaborating with internal teams to deliver exceptional service. The successful candidate will have a passion for the iGaming industry, exceptional communication skills, and a results-oriented mindset.

Job Description

• Communicate with partners, provide support, and resolve account-related issues.
• Assist customers with technical inquiries and provide information about new products or promotions.
• Monitor clients’ activity on the platform and analyze customer behavior data.
• Work on increasing and retaining customers by offering personalized deals and running promotional campaigns.
• Cooperate with other departments within the company, such as marketing, design, finance, and technical support.
• Present company products and services on business trips and conferences.

The Successful Candidate:

• 2+ years of experience as a B2B Account Manager in the iGaming/Gambling industry.
• Excellent communication and interpersonal skills.
• Ability to work effectively with cross-functional teams and all levels of management.
• Proficiency in English; Spanish proficiency or bilingual, Portuguese is a plus.
• Exceptional knowledge of digital platforms, including Hubspot, Jira, Confluence.
• Willingness to travel for business trips and events.
• Proficient in digital platforms, including Hubspot, Jira, and Confluence.

Interested?

If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming & Crypto experts globally.