Location: On site in Sihanoukville, Cambodia + (Travel Requirements: Regular travel to Poipet and Bavet studios, approximately once a month for routine visits, in addition to extended travel for special projects).

We are seeking a Technical IT Manager to support the operations team in our studios in Cambodia.

Job Responsibilities:

• Develop and monitor procedures and operations, ensuring compliance by studio staff.
• Resolve incidents in a timely manner, including escalation, problem analysis, and resolution.
• Monitor game performance, availability, and uptime through data collection and content optimization.
• Optimize daily work processes to improve efficiency and accuracy in training, documentation, and procedural requirements.
• Set up and maintain local and external networks and configure firewall settings.
• Support studio Standard Operating Procedures (SOPs), including Digital Video Recording (DVR) and Closed-Circuit Television (CCTV) systems—light and camera settings included.
• Assist in strategic planning and risk analysis for various projects.
• Identify, plan, and execute information system needs or changes in a timely manner.
• Serve as the point of contact between departments and external providers.
• Prioritize system upgrades and software updates.
• Provide regular studio status updates to department managers (daily, weekly, monthly).

The Successful Candidate:

• Minimum 5 years of experience in IT or a related field.
• Degree in a technology-related discipline.
• Strong communication and organizational skills.
• Proficiency in written and spoken English; Vietnamese is an advantage.
• Excellent interpersonal and relationship management skills.
• Experience in live studios, TV, or internet broadcasting is an advantage.
• Willingness to travel frequently within the region.
• High sense of urgency.

Interested?

If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming & Crypto experts globally.