Back Office Admin Job - iGaming - Taipei, Taiwan

Location : Taipei

iGaming Company (B2B) is looking for a Back Office Administrator to join their team in Taiwan.

Job Description:

  • Creates new tables or existing tables for new licensees in BackOffice as per request.
  • Performs changes related to table configurations in BackOffice.
  • Performs with video and audio check after all changes that are related to table  configurations in BackOffice.
  • Identifies defects and manages to resolution.
  • Assess product usability and reliability and provide feedback and recommendations for improvements to direct manager.
  • Provide recommendations regarding improvements in current processes.
  • Perform other duties, as asked by the manager, which are related to this position and which meet the qualifications.
  • While performing day-to-day duties, pays attention and focuses on process improvement, optimization and efficiency.
  • Setting up new casinos.
  • Setting up the tables for casino in the back office according to casino request questionnaire.
  • Enabling tables for casino.
  • Create and manage required back office and TTS accounts and any other according to requirements and standards.
  • Keep relevant documentation up to date (wiki, etc.). 3.14. Ensure casino enrollment into daily processes — reporting, quality checks, proactive monitoring etc.
  • Ensure all involved parties are up to date upon going live.
  • Casino limits update.
  • Updates all job related manuals.
  • Key Performance Indicators — collect and analyze.
  • Replace colleagues during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work.

 Rights:

  • Request the manager to provide timely and accurate job assignments and to secure necessary resources for execution of job responsibilities and tasks.
  • Provide the manager proposals for work improvement.

 Responsibilities:

  • The employee is responsible for proper, high quality and timely execution of his job obligations;
  • For the process accomplishment of performed main duties and results;
  • For trusted work resources and items;
  • For the compliance and accuracy of the provided information;
  • For the compliance of actions to internal regulations and instructions;
  • For other activities related to person safety.

 Qualification requirements :

  • Requires secondary education.
  • Prior work experience in Technical Support/IT Support/Admin support
  • Excellent knowledge of English and Mandarin.
  • Plus if experience in BackOffice, Confluence (WIKI), TTS, Jira.
  • High attention to detail
  • Capable of multitasking
  • Analytical mindset
  • Detail oriented
  • Logical
  • Eager to learn new things


 

 

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming and casino experts. SmartRecruitment.com have local teams in both Europe (Barcelona, Malta and Stockholm) and Asia (Manila and Taichung/Taipei)


SmartRecruitment.com

Or, know someone who would be a perfect fit? Let them know!

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