Japanese Customer Support Job - iGaming - Malta

Location: Saint Julian's, Malta 

Description

Our client is currently is looking for a Customer Support – Japan to support one of our key clients with their Japanese speaking players across their platforms!

Based in Malta and forming part of a fantastic team, your responsibilities will include:

  • Assisting players via chat and e-mail
  • Providing a high level of customer service to players
  • Maintaining customer focus and responding to customer queries in accordance with company guidelines
  • Supporting and guiding customers with all requests and escalating and following up where necessary
  • Promoting the brands values and products
  • Ensuring professional working relationships with customers and colleagues
  • This is a full time-time job

Requirements

  • Previous experience in customer service or similar position
  • A team player with a positive attitude
  • Good communication and IT-skills
  • Excellent written and spoken skills in both Japanese and English
  • You must be over 18 years old and have a clean police record
  • Flexible approach to work and ability to work shift including weekends and public holidays

Benefits

An attractive package will be offered to the right candidate.

 

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming and casino experts. They have local teams in both Europe (Barcelona, Malta and Stockholm) and Asia (Manila and Taichung/Taipei)

SmartRecruitment.com

Or, know someone who would be a perfect fit? Let them know!

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