Key Account Manager Job - iGaming - Malta

Location: Malta

Job brief:

Building relationships with significant prospected clients while maintaining the accounts portfolio, promoting synergy within the company and its clients through the achievement of strategic and operational targets.

Responsibilities:

  • Manage our key accounts portfolio
  • Achieve assigned strategic account objectives
  • Establish strong, long-term client relationships
  • Communicate with major clients on a regular basis
  • Suggest solutions and innovative ideas to meet client needs
  • Handle complaints and problems in a timely and effective manner
  • Act as the liaison between key customers and internal teams
  • Identify and approach new potential strategic customers
  • Monitor sales and operational performance metrics
  • Prepare monthly, quarterly and annual reports and forecasts

Requirements:

  • Preferably experienced with CRM software and Account management systems
  • Understanding of sales performance metrics
  • An ability to address customer requests in a timely manner
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation skills with a problem-solving attitude
  • BSc degree in Sales, Business Administration or relevant field

 


SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming and casino experts. They have local teams in both Europe (Barcelona, Malta and Stockholm) and Asia (Manila and Taichung/Taipei).

smartrecruitment.com

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