Senior Account Manager Malta - iGaming - Remote or Malta Onsite
Location: Remote Or Onsite, Malta (Preferred).
Job Responsibilities:
Account Ownership
Manage a portfolio of global operator and aggregator accounts, ensuring satisfaction, retention, and consistent turnover growth.
Proactively identify upsell and cross-sell opportunities across Live Casino and RNG products.
Develop and maintain structured account plans, revenue forecasts, and quarterly growth targets.
Commercial & Performance Management
Analyze product and partner performance (GGR, turnover, session KPIs, utilization metrics) to drive actionable insights.
Prepare and lead commercial proposals and deal extensions.
Prepare and negotiate commercial terms within company guidelines.
Relationship Management
Build trusted, long-term relationships with key stakeholders — from product managers to C-level executives at operators.
Serve as the primary escalation point for partner issues and coordinate solutions internally.
Represent the company at conferences (ICE, SiGMA, SBC, iGB Live) and regional events.
Cross-Functional Coordination
Work closely with Product, Tech, Integrations, Marketing, Risk, and Compliance to deliver a seamless partner experience.
Support launch planning, promotional planning, and roadmap alignment for key accounts.
The Successful Candidate:
Strong understanding of the online gaming industry, especially Live Casino and/or RNG/Slot products.
Looking for an Account Manager with specific partnerships / connections with Stake.com is key in this role
Knowledge of major providers, product mechanics, differentiating features, and market trends.
Understanding of player preferences across major regions (Europe, CIS, Asia, LatAm).
Experience with operator back-offices, lobbies, bonuses, configurations, and KPIs is an advantage.
Stay informed about market trends, key competitor releases, regional player preferences, and regulatory updates.
3–6 years in B2B account management, partner success, or commercial roles.
iGaming experience preferred, but strong B2B SaaS/software account managers from other industries are encouraged to apply.
Proven track record of proactive commercial growth (upsells, expansion deals, revenue ownership).
Established network among operators, aggregators, or platform providers in at least one major region (Europe preferred).
Experience working with both Tier 1 and Tier 2 clients is a strong asset.
Excellent communication, presentation, and relationship-building abilities.
Proactive problem-solver with a growth mindset and ability to manage high velocity of requests.
Strong organizational skills and confidence in a fast-scaling, dynamic environment.
Fluent English is required; additional languages (German, Spanish, Portuguese, Russian, Turkish, Arabic) are an advantage.
Experience with CRM tools (HubSpot, Salesforce, etc.), reporting dashboards, and Excel/Sheets.
Willingness to travel internationally for partner meetings and conferences.
Interested?
If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.
SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming & Crypto experts globally.
- Industry
- iGaming / Crypto
- Locations
- Malta
- Remote status
- Fully Remote