Telesales Manager Vietnamese Job - iGaming - Dubai or Manila, Philippines

Location: Dubai or Manila

About the Hiring Company:

We are a rapidly expanding Asian online casino that is dedicated to providing Asia's online gamblers with a quick and secure online gaming experience. We offer a safe and secure Asian online gaming platform that enables players to quickly fund their accounts and begin playing.

Job Description:

  • Communicating with customers and sales representative.
  • Analyzing customer behavior (complaints, feedbacks/comments, satisfactions)
  • Gathering information about customer complaints (HOWs, WHYs)
  • Developing aggressive acquisition and retention strategies based on customer feedback.
  • Negotiating with customers to renew contracts and retain business.
  • Meeting with the sales team to propose customer retention solutions.
  • Writing and presenting customer behavior reports.
  • Building positive relationship with customers and business associates.

The Successful Candidate:

  • Vietnamese National
  • Min high school, Diploma, or bachelor degree in economics, sales, marketing or related field.
  • Min 2 year experience in Customer Service, Sales, or Marketing.
  • Proven experience as telesales representative or other sales/customer service role.
  • Good communication skills in Vietnamese and English
  • Highly motivated and determined.
  • Perform team work in sales oriented environments.
  • Excellent skills In Microsoft word, excel, PowerPoint, etc. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Experience or background in Online Gaming Industry is an advantage
  • Extensive network to acquire database

Interested?

If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming and casino experts. SmartRecruitment.com recruits iGaming experts globally.

Or, know someone who would be a perfect fit? Let them know!

Teamtailor

Applicant tracking system by Teamtailor