Customer Support Representative Job - iGaming - Taipei, Taiwan, Asia

Location: Taipei

About Hiring Company (B2B):

As a B2B Customer Support Representative, you will be joining a great team of young and motivated professionals in a perfectly structured department. You will be required to represent the company and to support our business clients on a top level, providing high quality customer support services. If the words best, smart, challenge are important to you, and describe you best, come and become a part of our team as an English-Fluent B2B Customer Support Representative.

Job Description:

  • Providing B2B customer support to our Operators worldwide via Ticketing system, Skype and E-mail. 
  • Maintaining high level of customer satisfaction. 
  • Effectively communicating information with the team members, development teams, account management, trading department. 
  • Multitasking through multiple systems while troubleshooting with customers. 
  • Providing feedback to management concerning possible problems or areas of improvement.

The Successful Candidate:

  • English – good verbal and written level  
  • Ability to work on shifts 
  • Great communication skills, flexible and reliable 
  • Good computer skills

Why join our Dream Team?

Here we’re working really hard (yet not burning-out-hard), but also learning and developing fast (like Usain-Bolt-fast). We are looking for smart and focused people who represent the team spirit and are trustworthy allies in achieving great results. The business environment provokes us to be dynamic and innovative and that’s exactly what we are. We offer great career opportunities – you simply have to seize them.

The Benefits:

  • Very good remuneration! 
  • Plenty of social benefits: additional health insurance, sport activities, food vouchers… 
  • Regular bonuses based on personal results. 
  • Training and certification programs. 
  • Formal review process twice a year. 
  • Opportunity to join a team of great professionals (like you). 
  • Dynamic and friendly work environment. 
  • Open and transparent communication. 
  • Brand new office.

Interested?

If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming and casino experts. SmartRecruitment.com recruits iGaming experts globally.

Or, know someone who would be a perfect fit? Let them know!

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